We appreciate your interest in attending one of our shows! Whilst most of the information we release is in Japanese for domestic customers, we hope you find the below guidance useful in helping you to purchase tickets for the concert you are interested in.

NAVIGATING OUR SITE

You can find a month-by-month guide to the concerts we are organising, by simply clicking the “Live Calendar” button at the top of every page. By clicking on the artist name, you’ll be taken to the individual show page, where the tour schedule and ticket information is listed (in Japanese).

BUYING TICKETS

1) e+

English and Chinese language services are available on e+ for purchase of tickets by overseas residents.
(*Limited to select performances.)
English language information will be listed on the concert detail page for which foreign language services are available.
Please go to the e+ ticket purchase page listed on each performance detail page for more information.

2) Other box offices

The ticket outlets that we use can vary from show to show, but you can also buy in English on a case by case basis - information will be posted in English on the individual show page.
You can of course purchase tickets via domestic box offices, but most Japanese ticketing systems require a domestic address, and do not offer an English language interface or customer support. If you are resident in Japan and would like to use these services we suggest asking a Japanese speaking friend for help.

3) Unofficial Resell Sites

Be sure to purchase your ticket at an authorized ticket outlet.
Tickets purchased via an unauthorized ticket outlet or resell site will be deemed invalid and Smash Corporation will not be responsible for any trouble arising from the purchase of such tickets nor will such tickets be refunded by Smash Corporation under any circumstances.

OTHER INFORMATION

-Timings

Most concerts in Japan start earlier than those in the West. Please carefully note the “Open” (doors) and “Start” (stage time) information listed on our website and your ticket. For some shows, we admit audience to the venue in order of ticket number (整理番号 in Japanese) in order to regulate the speed of entry. If any doubt, please show your ticket to a member of staff at the venue who will be able to help you.

-Drink ticket

Many concert venues require the payment of a drink token upon entry. You will be asked for this after passing the venue staff your ticket at the entrance. This is a charge levied by the hall, and is obligatory even if you have paid for a ticket in advance. Your drink ticket will be redeemable at the venue bar for one drink. Please note, only cash payments are accepted, so please prepare this before arrival at the venue.

-Cash and credit card usage

Most concert venue bars do not accept credit cards, and some do not have an ATM on their premises. Japanese venues also often have “coin lockers” for the storage of coats, bags etc, and generally accept 100 yen coins only. We recommend you bring enough cash to cover your needs for the night with you.